ERP White Papers
Leading Investment Bank Chooses Microsoft System Management Server (SMS) To Monitor, Maintain and Improve Client Relationships
Overview European financial institution Dresdner Kleinwort Wasserstein (DrKW) is a major force in investment banking. To develop its service to clients and support operatives around the world the company turned to SMS to manage systems and applications and pre-empt possible problems. SMS enables the bank to manage clients’ IT infrastructures at Internet speed and dramatically improves its own support teams’ ability to quickly turn around potential difficulties and reduce desktop operational costs. The system also provides DrKW with the technology to perform detailed hardware and software inventory reporting and distribute and install software across the globe at rapid speed.
| Publisher | Microsoft Corporation | File Format | HTML |
|---|---|---|---|
| Date Published | December 2003 | ||
| Format | Case Studies | ||
| Topics | |||


