CRM White Papers
Customer Relationship Management with mySAP Telecommunications
Overview Customer relationship management (CRM) is critical for every telecommunications company. That's truer now than ever before. New technologies and services, increasing competition, dwindling customer loyalty, globalization, and market uncertainty are all good reasons for you to be concerned about the effectiveness of your CRM strategy and solutions. The customer relationship management (CRM) capabilities of mySAP Telecommunications deliver an end-to-end CRM solution tailored for the telecom industry. Its powerful and comprehensive features allow you to manage all customer- related activities ñ from marketing to sales to service n successfully and profitably. The fully integrated environment creates a seamless flow of information and enhances collaboration across the extended enterprise. SAP's solution will improve your customer focus and increase efficiency and productivity, cutting costs and increasing profitability.
| Publisher | SAP | File Format | |
|---|---|---|---|
| Date Published | June 2001 | Downloads | 18 |
| Format | White Papers | ||
| Topics | |||
-
Did you find this white paper useful? 5 out of 8 users found this white paper useful
White Paper RSS
Download
Register
