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Islandssimi Calls On IBM to Capture New Web Telco Market
Overview Headquartered in Reykjavik, Iceland with only 100 employees, Islandssimi provides full telecommunication services. The company sought to minimize its overhead costs by using the Internet to support its business and residential customers. Instead of relying on costly call centers and mass monthly mailings, Islandssimi's innovative infrastructure would enable customers to activate their service, track line usage and pay bills all through a Web browser at their convenience. But giving customers direct Internet-based access to what are traditionally a telco's back-end information systems required some careful thinking about how Islandssimi would store and deliver its voluminous and sensitive customer and traffic data. After careful consideration of product reviews, Islandssimi was drawn to IBM's strong reputation as an excellent e-business solution provider and its proven guideline for developing innovative infrastructures the IBM Application Framework for e-business. Islandssimi compared offers from other leading e-business solution vendors including Oracle and found that IBM DB2 Universal Database provided a more cost-effective data management solution for its needs as a growing company.
| Publisher | IBM | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | November 2003 | Downloads | 1 |
| Format | Case Studies | ||
| Topics | |||
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