You are here: silicon.com > Resources > White Papers > IT Management > IT Budgeting > Resources Mgmt.

Resources Mgmt. White Papers

Complementary Investment in Change Management and IT Investment Payoff

Tags:
resources mgmt.

Overview This paper examines the impact of one type of complementary investment on IT payoff: organizational change management initiatives to support IT implementation. The findings of an exploratory case study indicate that planned communications and change management strategies developed by their Organizational Change Management group led to the smooth implementation of the upgrade process and contributed to the payoff fromthe IT investment, measured in terms of client satisfaction with the process and system and reduced cost and time to upgrade all systems.

Further White Paper Details
Publisher	University of Notre Dame	File Format	PDF, requires Acrobat Rdr 5
Date Published	January 2003	Downloads	6
Format	White Papers
Topics	Resources Mgmt., ROI - TCO

Did you find this white paper useful?

IBM Solutions for Energy Efficient and Environmentally Responsible Green Initiatives

Publisher:
IBM

Tags:
infrastructure management

Is power your weakest link in data center flexibility? Key considerations for power systems in adaptive IT environments

Publisher:
Eaton Corp.

Distributing Power to Blade Servers: Ten steps to selecting the optimal power distribution design

Publisher:
Eaton Corp.

Data Center Asset Planning - Regaining Control of the Data Center

Publisher:
Global DataCenter Management (GDCM)

Tags:
infrastructure management

Streamline IT Operations and Drive Innovation Across Your Company

Publisher:
SAP

Tags:
service level management

Fool's Gold: Are Internet stocks really worth it?

A study by the Stanford Business School in the US in April found that Internet stock prices are better explained in terms of supply and demand than long-term value. Real world' companies have only just started drawing up ecommerce strategies.

Channel:
Comment & Analysis

What if... the sales and marketing director was put in charge of IT?

IT managers don't know how many PCs are hooked up to their networks, they are poised to throw money at the wrong projects and they have generally lost control of their companies' IT strategies. Why we are planning to upgrade 800 desktops to Windows...

Channel:
Comment & Analysis

Analysts: Microsoft will have to embrace Linux

News.com's Stephen Shankland contributed to this report Microsoft will not be engineering server software expressly for Linux, and continues to make its strategic bets on the Windows platform," Peter Houston, senior director of Windows Server...

Channel:
IT Director

Meta Group Quarterly: How regulation is driving IT strategy

Longer-term initiatives are developing a proactive strategy and planning process, and establishing an enterprise architecture and programme management competency centres to create innovation programmes that can bring immediate business benefits.

Channel:
Comment & Analysis

Michael Dell steps down as Dell CEO

Meanwhile, Dell's growth has strained its customer service and warranty support system, leading to lower customer satisfaction ratings in recent evaluations by Consumer Reports and by Technology Business Research.

Editor's Blog: What a week for... Starbucks

Wi-fi is ramping up all over the place and initiatives like The Cloud's upcoming mesh across the whole of the City of London show we won't all have to up our coffee intake. We'll be kicking off a campaign dubbed 'Fair Wi-fi' shortly on silicon.com...

Channel:
Mobile & Wireless
Tags:
wi-fi

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

Also on silicon.com

Site Navigation:

Resources Mgmt. White Papers

Complementary Investment in Change Management and IT Investment Payoff

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific