Application Servers White Papers

Dell's IT Group Is Using Oracle9i Real Application Clusters and Industry-Standard Servers to Keep Orders Flowing and Customers Happy

Overview Under the Dell model, the company holds a minimum of inventory and yet responds quickly to customer orders, which are typically filled in just a few days. To do so, the company carefully coordinates customer orders and a net- work of suppliers to ensure that products are produced on time, to customer specifications. This is a sophisticated, complex activity-and a key element in that operation is the Dell Sales Operational Data Store (ODS), a custom application that supports the customer-facing portion of the process. The Dell Sales ODS gives sales representatives realtime and the Sales ODS was running on a proprietary single UNIX system. However as Dell's business grew, its scalability was a rising concern for the department. The large UNIX system was expensive and difficult to expand, but most of all, it represented a weak point in the overall Sales ODS system. This case study details Dell’s experience with the Oracle9i Real Application Clusters and how it helped giving a solution to the problem faced with the earlier systems.

Further White Paper Details
PublisherDell Computer File FormatPDF, requires Acrobat Rdr 5
Date PublishedNovember 2003
FormatCase Studies   
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