European growth in the speech-processing software market is being held back due to the millennium bug, according to a report by Frost & Sullivan. The research suggests that the market boom could occur when companies begin to extensively use...
Speech input and output to IT systems has passed the credibility threshold. The call centre automation market is leading the take-up of speech recognition services. Graham Titterington, senior analyst at Ovum, reviews the prospects for speech...
Network Associates is standing by its McAfee division after the New York Attorney General said he was suing the company for stifling freedom of speech. Attorney General Eliot Spitzer said on Thursday that the behaviour of McAfee impinged on free...
BT has won a contract to provide automated speech recognition technology for the UK's National Rail Enquiries telephone service. The contract value was not disclosed but it is an extension of BT's existing deal with the Association of Train...
Microsoft chairman Bill Gates will participate with a keynote speech slated for Wednesday. His speech is planned for Monday. The programs from each company are designed to automate a broad set of corporate tasks, from fielding customer service...
Blended sourcing models combining a mixture of outsourcing, offshoring, in-sourcing and co-sourcing (shared services) are increasing in popularity and organisations with multiple sites across the globe are adopting a portfolio approach to managing...
Did you find this white paper useful? 
White Paper RSS
Download
Register
