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Gold Canyon Candle Co. Lighting Up Hearts and Homes
Overview Since 1997, Gold Canyon Candles' candles are sold through in-home parties by 5,600 Distributors and Demonstrators nationwide. Their goal was to switch to 100 percent online ordering, and that required a middle-tier package with sophisticated reporting features and e-commerce capabilities. After looking at four or five alternatives, they found what they needed in MAS 500. Before implementing MAS 500 and its eCustomer module, up to four Gold Canyon employees created orders from e-mail and fax requests. Today, sales volumes up by 25 percent and only two staffers work in order entry. An unexpected benefit of the new MAS 500 system has come from improved sales analysis. All ordering now accomplished online, with 24-hour fulfillment to network of 5,600 Distributors and Demonstrators nationwide, and plenty of room for future growth.
| Publisher | Best Software | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | October 2003 | Downloads | 299 |
| Format | Case Studies | ||
| Topics | |||
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