802.11 White Papers
Customer Satisfaction Soars when Car Rental Company Implements an Instant Return WLAN
Overview Hertz, a wholly-owned subsidiary of the Ford Motor Company, is the largest car rental company in the world, providing service for 80 years. The Hertz Corporation had a problem. Rental returns at their facilities across the U.S. were taking far too long, angering customers with flights to catch, and ultimately costing the companies return business. Hertz needed a real-time solution to help improve its rental return process. After a long period of evaluation, a hardware solution from Psion Teklogix was chosen.
| Publisher | Psion Teklogix | File Format | HTML |
|---|---|---|---|
| Date Published | October 2003 | Downloads | 7 |
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful? 0 out of 1 users found this white paper useful
White Paper RSS
Download
Register
