Help Desk White Papers

IT Support Best Practices Compilation

Overview To help your help desk develop a set of best practices, we've compiled 13 support articles and columns into this download. These articles cover best practices in a number of areas, including end user/help desk communication and help desk management.

Further White Paper Details
PublisherTechRepublic File FormatHTML
Date PublishedDecember 2002 Downloads66
FormatWhite Papers   
Topics
Thin clients switch on digitally excluded

Thin clients switch on digitally excluded

Case study: Digital inclusion project tackles social exclusion in Liverpool more

Renault goes multilingual

Renault goes multilingual

Case study: Translation tech turns docs into 23 languages… more


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