CRM White Papers
Jini Network Technology Adds High Touch To Online Shopping
Overview Making travel arrangements over the Internet can be confusing and frustrating. For an ideal situation, imagine that while booking a cruise over the Internet, you and your online agent could synchronize your Web browsers in real time to view and discuss the same pictures of cruise ships and their ports of call. Then, you could just as easily compare other vacation destinations and save your options to a personalized Web page before making your decision. That's just what lightflow, Inc., a customer collaboration and personalization software company, is doing. Using Sun's innovative Jini and Java technologies, lightflow is adding a human dimension to online shopping through two-way multimedia streams (in development); text-chat, synchronized Web browsing; and other cutting-edge interaction and personalization tools such as the lightflow Customer Page. Applying the power of Jini and Java technologies, lightflow created a business network solution that bridges online and offline service and sales capabilities.
| Publisher | Sun Microsystems | File Format | HTML |
|---|---|---|---|
| Date Published | September 2003 | Downloads | 1 |
| Format | Case Studies | ||
| Topics | |||
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