Outsourcing White Papers
Outsourcing Helps Streamline Critical Contract and Billing Processes
Overview One of the Progeons’ clients is a global leaders in integrated information and technology applications renowned for its high quality, reliable and easy of use products for the financial services industry. Having grown through acquisitions, the firm lacked a streamlined contract database and suffered from poorly defined links between contracts and billing. It was unclear whether it was billing clients correctly for contracted services and whether they had contracts to support the bills being raised or revenue being recognized. It approached Progeon to assess the situation and propose a solution. Progeon quickly identified several areas of concern which were responsible for the prevalent problems. In parallel, Progeon developed a database with appropriate business rules and user interface screens, trained a team on the reconciliation rules that had been developed, and began the process of reconciling contracts with invoices. Progeon was able to complete initial capture of information on all documents ahead of schedule. Importantly, intelligent research by the Progeon team resulted in 97% of client names being correctly identified without any assistance from the client.
| Publisher | Progeon Ltd. | File Format | HTML |
|---|---|---|---|
| Date Published | September 2003 | Downloads | 8 |
| Format | Case Studies | ||
| Topics | |||
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