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Building a Shared Services Data Center

Overview The philosophy behind an information technology (IT) shared services data center is to leverage the technology competencies of one organizational unit to deliver services across the enterprise. Traditionally, a corporate data center has been the default shared services center. A shared services data center is built on the foundation of business processes, technology is the means by which it delivers those functions. This white paper discusses the concept of shared services data center, its evolution, practical application, costs and benefits. This paper also provides set of minimum requirements for effective implementation can be identified from the experience gained by organizations that have completed or embarked on a shared services solution and migration to a shared services environment.

Further White Paper Details
PublisherIBM File FormatPDF
Date PublishedMarch 2000 Downloads12
FormatWhite Papers   
Topics
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