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Customer Support Services White Papers

Texans Credit Union Pioneers Again With a Better Way to Conduct Personal Financial Business

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customer support services

Overview When your customer service history includes pioneering milestones like automated teller machines, interactive kiosks, phone-in banking and home-PC transactions, what do you do next? You put your services "out there" for customers who travel frequently and use Internet-ready cell phones and wireless personal data assistants (PDAs) such as the Palm VII. For Texans Credit Union, that meant going wireless with reliable, around-the-clock banking and bill paying, accessible coast-to-coast. Texans Credit Union executives knew they had to reduce the risks of being one of the first financial institutions to use the latest technology. So the executives demanded experience and found it in their partnership with EDS.

Further White Paper Details
Publisher	EDS , Electronic Data Systems Corporation	File Format	HTML
Date Published	September 2003	Downloads	5
Format	Case Studies
Topics	Customer Support Services, PDA, Mobile - Wireless Communications

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