Knowledge Management White Papers
Food Processor Improves Customer Service, Increases Back-Office Efficiency, and Reduces Costs with Small Business Server
Overview Food processor Clovervale Foods needed to integrate its accounting and warehouse management activities under a single database while also ensuring that its client/server network could handle increased traffic due to rapid business growth. Microsoft Certified Partner Data Dynamix used Microsoft Small Business Server 2000 to provide a stable and reliable network necessary to meet current needs and accommodate future expansion. Improving the company's front-end order-processing system helped increase customer satisfaction, while a new corporate intranet and better e-mail system improved back-office business process efficiency. Clovervale Foods expects a return on its investment in about 12 months.
| Publisher | Microsoft | File Format | HTML & WORD |
|---|---|---|---|
| Date Published | September 2003 | Downloads | 1 |
| Format | Case Studies | ||
| Topics | |||
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