Knowledge Management White Papers
Engineering Group's New CRM Solution Yields Faster Reporting, Easier Management
Overview Established in 1984, Hexagon Holdings Berhad is an engineering group operating from 15 offices in six countries in Southeast Asia. The Malaysian-owned company offers design, manufacturing, construction, installation, maintenance, and trading services for various industries including wafer fabrication, oil and gas, semiconductor, electronics, and general manufacturing. Committed to serving its customers’ needs through product leadership and operational excellence, Hexagon has successfully diversified into new fields through knowledge management. A new customer relationship management (CRM) solution, based on Microsoft Windows Server 2003, is meeting customer demand for real-time job status information.
| Publisher | Microsoft | File Format | HTML & WORD |
|---|---|---|---|
| Date Published | September 2003 | ||
| Format | Case Studies | ||
| Topics | |||
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