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ROI - TCO White Papers

Make Your Portal Deliver: Building The Business Case And Maximizing Returns

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roi - tco

Overview In today's economy, companies are applying a higher level of scrutiny to their information technology (IT) spend. Although many executives recognize the value of investing in IT, they are no longer satisfied with claims of return on investment (ROI) from loosely defined productivity gains or anticipated increases in customer satisfaction. This white paper provides a model that will not only help reader justify their portal investment, but also greatly enhances portal's likelihood of success. The paper provides detailed guidance on how to estimate ROI, how to measure it and how to prove you're achieving it. Along the way, it also provides examples of companies that have achieved significant ROI from their portal initiatives.

Further White Paper Details
Publisher	EDS , Electronic Data Systems Corporation	File Format	PDF, requires Acrobat Rdr 5
Date Published	July 2003	Downloads	23
Format	White Papers
Topics	ROI - TCO, Portals, Strategic Planning

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