Content Management White Papers
Elevating Online Service to Meet Rising Expectations
Overview Mexicana Airlines was ready to capitalize on e-commerce opportunities, but first it had to rethink and retool its interactions with customers and examine the way it operated internally. As Mexicana embarked on the fourth generation of its Web portal, it looked to efficient new technology and processes to help better satisfy customers, boost revenues and trim costs. When the time came to select a company to build that portal, Mexicana landed on EDS to integrate the different players and technologies.
| Publisher | EDS , Electronic Data Systems Corporation | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | September 2003 | Downloads | 3 |
| Format | Case Studies | ||
| Topics | |||
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