Service Level Management White Papers
Business Experience Manager: A Technical Overview
Overview If organization relies on applications for profits and customer satisfaction, poorly performing applications mean that external customers take their money elsewhere, or that internal users grow frustrated and unproductive. These problems are behind the pressure to resolve application problems before users know about them, as well as to provide user-oriented performance reports to business and IT executives. The challenge for most organizations is finding a cost-effective way to quickly deliver these capabilities. While many tools purport to tackle application and user performance, they typically focus on only one or two of three capabilities. Many organizations have taken a piece-meal approach, using different tools to address each of these areas. The difficulty here is in correlating the results, as most of these tools can't integrate with each other - even when they are from the same vendor. This result is that there is no way to provide an end-to-end picture of application and user performance. This white paper explains how Managed Objects' Business Experience Manager addresses all three areas of application and user performance, for applications in development or production.
| Publisher | Managed Objects | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | June 2003 | Downloads | 47 |
| Format | White Papers | ||
| Topics | |||
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