Infrastructure Management White Papers
The Benefits of ITIL
Overview This paper clarify and provides examples of the benefits derived by adopting and implementing ITIL. The Information Technology Infrastructure Library (ITIL) is a set of guidance developed by the UK's Office of Government Commerce (OGC). The guidance, documented in a set of books, describes integrated, process based, best practice framework for managing IT services.
| Publisher | Pink Elephant | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | October 2002 | Downloads | 60 |
| Format | White Papers | ||
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