Service Level Management White Papers

Application SLAs: Powering the Network Service Provider to Layer 7 Performance

Overview Data Service Providers need to create new types of IP Service Level Agreements (SLAs) that are flexible, meeting specific customer needs and commanding a premium charge. According to IDC, IP VPN SLAs demonstrate a providers commitment to quality and are the competitive differentiator that can win more subscribers. NetReality's Wise Wan access solution for business customers is the only solution available today which can provide for the measurement of these SLAs. Wise Wan is the only access device that supports both passive Service Level Management (SLM), including performance monitoring, service optimization and a scalable network management system, as well as active Service Level Management, which defines and guarantees the active SLAs (A-SLAs). This white paper discusses this solution in detail.

Further White Paper Details
PublisherNetReality File FormatPDF, requires Acrobat Rdr 5
Date PublishedNovember 2002 Downloads10
FormatWhite Papers   
Topics

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