Help Desk White Papers
Symantec Fulfills MCS Software's Need of Help Desk Support
Overview As one of the leading providers of customized business software solutions and technical support services on the Caribbean island of Trinidad and Tobago, MCS Software understands how important continuous uptime and fast support response are to its customers. Lengthy downtimes could result in lost revenue for his customers. MCS Software chose Symantec pcAnywhere to meet its IT and helpdesk support needs. Problems that used to take hours to resolve, because of the travel time involved, now can be resolved remotely within minutes.
| Publisher | Symantec | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | August 2003 | Downloads | 19 |
| Format | Case Studies | ||
| Topics | |||
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