Telecom Services White Papers

Sprint Pioneers the Real-Time Environment with HP Solutions

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• telecom services

Overview Sprint is a global communications company serving 26 million business and residential customers in more than 70 countries. Sprint wanted a real-time, intelligent view of its customers; an enterprise view of activities; and the ability to act on this information. Specifically, Sprint wanted to be able to consolidate and integrate data from the call detail records (CDRs) that were coming out of the network. The HP Zero Latency Enterprise (ZLE) architecture combines sophisticated enterprise application integration (EAI) and operational data store (ODS) technologies to remove the latency from information flow across the enterprise, leading to better decision making, lower costs, and reduced risk. The new captures, analyzes, and responds to real-time information for better customer service and Allows Sprint to identify calling numbers at risk and act quickly to limit the potential for fraud and provides the flexibility and scalability to keep up with growing and changing business requirements.

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