You are here: silicon.com > Resources > White Papers > Software and Web Development > E-commerce - E-Business > International Standards

International Standards White Papers

Moving to ISO 9001 Certification: Making a Company-Wide Commitment to Quality

Tags:
international standards

Overview This white paper discusses the importance of obtaining ISO 9001 certification. It explores the key elements in the successful implementation of the standard throughout an organization, including treating the implementation as a project, leadership style, weaving the certification into existing initiatives and culture, maintaining a customer focus, and selecting the right external resources to help. It then examines NMS? journey to ISO 9001 certification, the key elements that led to a quick and successful completion, and the steps NMS is taking to ensure that we remain focused on customer satisfaction and continuous improvement.

Further White Paper Details
Publisher	NMS Communications	File Format	HTML & PDF
Date Published	June 2003	Downloads	42
Format	White Papers
Topics	International Standards

Did you find this white paper useful? 9 out of 16 users found this white paper useful

Sarbanes-Oxley: Saving Money With IT Change and Asset Management Controls

Publisher:
BMC Software

PCI-DSS: Avoiding the Data Theft Disaster

Publisher:
Thales

PCI-DSS: Avoiding the Data Theft Disaster

Publisher:
THALES

Enterprise Payments Vendors: The Integration Approach to Global Payments

Publisher:
Sterling Commerce

Tags:
transaction processing

Rolling Out Oracle in Latin America: How to Meet the Challenge

Publisher:
IT Convergence

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

Also on silicon.com

Site Navigation:

International Standards White Papers

Moving to ISO 9001 Certification: Making a Company-Wide Commitment to Quality

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific