CRM White Papers
SAP Business Case Builder: Aligning IT with Business Benefits
Overview
Knowledge-based selling tools and decision support systems are
not new. At the same time, today's versions are better than those of
the past. The SAP Business Case Builder is an example of the
value-added support a vendor can offer to its representatives and
customers. It is industry specific; tailored to specific, client-identified
business drivers; and built upon a foundation of solid vendor
experience and data. In addition, it has graphic input and output
and is kept current by a committed vendor.
SAP worked with a third-party vendor to develop the Business Case
Builder. IDC was asked to create a case study to report on the SAP
Business Case Builder and its use in a specific customer situation.
Our research included both guided and unguided demonstrations,
secondary research, and an interview with a knowledgeable customer.
| Publisher | SAP AG | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | May 2002 | Downloads | 141 |
| Format | Case Studies | ||
| Topics | |||
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