Overview
Talk.com is one of the largest long-distance carriers in the United States, yet what is newsworthy about this provider in quiet Reston, Va., compared to dozens and dozens of noisy competitors, is an unconventional technology application for customer billing and payment. Talk.com is the only company of its kind to have tackled back-office processes that contribute to stacks of paper bills arriving at our homes every month and provide, instead, online billing services via credit card to approximately 1.6 million customers. In the last two years, it began utilizing a proprietary 'realtime' online billing and customer service platform, building heavily upon an HP infrastructure of application engines and database servers, as well as critical system support.
In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?
ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.
In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.
This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.
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