Voice - Data Integration White Papers

Shinsei Bank Innovates with Cisco Systems and Becomes First Financial Institution in Japan to Deploy IP Unified Communications

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Overview Shinsei Bank, originally established under the Long-Term Credit Bank Law, is the first Japanese bank to be funded by first-class financial institutions in Europe and the United States. To accomplish their company objectives, they identified three primary opportunities for their team. First, create a centralized systems environment that would be more efficient to manage. Second, replace old and outdated PBX technology with an Internet Protocol (IP) infrastructure for better scalability and interoperability. Third, deploy these new systems rapidly to all of the Bank's local branches, while keeping costs down. With the deployment of Cisco IP phones, employees at Shinsei Bank now have access to a vast array of new productivity tools. They also have just one phone number to remember. The technology investment for the Bank's revitalization project was recovered in only 10 months, with a projected cost savings of 900 million yen (USD $7.5 million) over five years.

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