Web Services White Papers

The Missing Link in Your Web Monitoring Strategy: Intergrating Onesight With HP Openview

• Tags:
• web services,
• monitoring,
• transactions,
• focusing

Overview Traditional monitoring tools, such as HP Openview, focus almost exclusively on the underlying infrastructure -- i.e., the servers and routers. These tools are extremely good at giving you scores of metrics about any element within your network. However, as valuable as these metrics are to monitoring the state of your network, they are of little value when understanding the experience your customers are having with a specific Web application. Using these techniques, you are destined to be reactive and run the risk of discovering significant problems with your Web applications long after they have had a devastating affect on your customers. Application Performance Management (APM) takes a more top down approach by focusing specifically on the end user experience. This implies proactively monitoring the performance of your applications from your customer's perspective -- focusing on performance metrics from real transactions that tell you exactly what your customer's experience is. The ability to generate realistic transactions that replicate how your customers interact with your Web applications is therefore critical to APM. This proactive approach allows you to identify problems before your customers do. When problems are identified, performance metrics can then be correlated with infrastructure metrics to rapidly find the source of the problem.

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