You are here: silicon.com > Resources > White Papers > Enterprise Applications > CRM

CRM White Papers

Business Performance Management, Analytics, and CRM Technology Audit

Overview Applix Integra is a technology platform that unites Business Performance Management functionality with Customer Relationship Management (CRM) technology to create a synergistic effect that can significantly enhance an organization, providing visibility, accountability, and consistency of information and processes throughout the entire corporation. A key strength of the Integra platform is its comprehensive technology framework, which comprises applications that automate Business Performance Management and CRM processes, whilst also offering an open, and flexible, customization environment that is able to rapidly adapt best-practice applications to the specific requirements of an organization.

Further White Paper Details
Publisher	Applix, Inc.	File Format	PDF, requires Acrobat Rdr 5
Date Published	November 2002	Downloads	58
Format	White Papers
Topics	CRM

Did you find this white paper useful? 4 out of 10 users found this white paper useful

Sage 1000 - Breakdown The Barriers To Business

Publisher:
Sage

Sage 1000 - Business On The Move

Publisher:
Sage

Sage 1000 Assembling The Jigsaw - Realising the value of data

Publisher:
Sage

Sage 1000 Making IT Happen - Implementing front and back office integration

Publisher:
Sage

The Markets in Financial Instruments Directive (MiFID) - Implications for UK Financial Services Companies

Publisher:
Touchstone

The Bloor Perspective: Oracle has it all to do (again), ads that WILL get to you, and the CRM wars

CRM vendors have a problem with 'push' marketing and its close relationship with spam. These will allow it to enhance its demand chain offerings with better facilities for partnership management and B2B sales.

Channel:
Comment & Analysis

SAP announces products for RFID, CRM, defence

Steve Peck, president of SAP's public services group, recently testified before a US congressional committee on terrorism on the need for government agencies to better automate their systems. The software maker also announced a contract with the...

Channel:
Applications

PeopleSoft smoothes over Vantive for $433m

US ERP vendor PeopleSoft is to buy the Customer Relationship Management (CRM) software seller, Vantive Corporation, for $433m. PeopleSoft plans to offer a revitalised CRM product strategy early in the New Year.

Channel:
Applications

Call centres only annoy one in four

Kevin Withnail, director at Vanson Bourne, said the only way Customer Relationship Management (CRM) can be improved is to encourage consumers to complain. He said: "Only 20 per cent of organisations have CRM systems in place and only half of the...

Channel:
Applications

Acronym soup: The fate of ERM, SRM... and more

When the CRM, or customer relationship management, market was in its heyday, enthusiastic vendors and analysts proclaimed 'relationship management' as an axiom set to revolutionise the way companies dealt with their suppliers, partners and employees.

Channel:
Enterprise
Tags:
srm,
prm,
erm,
crm

The Bloor Perspective: ERM, Microsoft wants Unix converts and our old friend information overload

Hot on the heels of customer relationship management (CRM) is employee relationship management (ERM). Any organisation considering the implementation of an ERM solution must remember the painful lessons learnt with CRM - an incremental solution is...

Channel:
Comment & Analysis

Featured White Papers

IDC reports on Novell's Secure Desktop Solution: A Modern-Day Marriage of Business Benefit and Risk Reduction

This IDC whitepaper examines how companies are turning to integrated security solutions, such as Novell Secure Desktop Solution, to deal with the vulnerability of mobile assets and implement a comprehensive security strategy.

Publisher:
Novell

Green IT: Reducing your Carbon Footprint with Citrix

Going green has become an imperative, not an option, for companies facing the new reality of balancing business objectives with dwindling environmental resources. Read on to learn how Citrix products can help bring environmental and organizational objectives into alignment by alleviating the energy impact of equipment needed to serve both the datacenter and the desktop.

Publisher:
Citrix Systems

Identity and Security Management and Strong Information Technology Goverance

A total identity and access management (IAM) – driven goverance, risk and compliance (GRC) solution should ensure foolproof and accurate measurements of policies and practises across the enterprise. This IDC white paper examines identity and security management (ISM) solutions and how these integrated offerings can play a key role in enforcing security compliance.

Publisher:
Novell

Also on silicon.com

Site Navigation:

CRM White Papers

Business Performance Management, Analytics, and CRM Technology Audit

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific