Knowledge Management White Papers

Case Study - Alexandra Pic

Overview In B2B, one key factor in winning business and customer loyalty is making it easy for buyers to procure product. For a company like Alexandra Plc, a supplier of corporate clothing and uniforms, that means remaining accessible to buyers at all times to receive and process orders accurately and quickly. With the emergence of e-commerce, Alexandra found that their buyers were demanding online self-service capabilities to place and confirm orders, real-time access to account information and the ability to view images of products on the Web. This posed quite a challenge for the clothing supplier whose legacy applications were not designed for Web access.

Further White Paper Details
PublisherSeagull Software File FormatHTML
Date PublishedMay 2002 Downloads60
FormatCase Studies   
Topics
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