ASPs White Papers
Case Study - IBM & ServeOnline: Mobile Workers Up and Running with DB2 Everyplace
Overview
ServeOnLine--an application service provider (ASP) offering a range of services from advertising and lead generation to the operation of mission-critical information systems--is helping route-based businesses take that path to success. Its solution is Field Force, a mobile account management system that helps pool cleaners, janitorial workers, plumbers, pest control agents and others work more efficiently and, by having remote access to customer account information, provide better service.
The company sought a mobile database to support Field Force, one that could run on multiple platforms and support Web-based applications. During its evaluations, IBM DB2 Everyplace, Enterprise Edition proved to be the top choice. By automating paper-based logistical processes and keeping field technicians up-to-speed, Field Force provides service companies with the greater efficiency needed to achieve high profitability.
| Publisher | IBM | File Format | HTML & PDF |
|---|---|---|---|
| Date Published | August 2003 | Downloads | 16 |
| Format | Case Studies | ||
| Topics | |||
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