You are here: silicon.com > Resources > White Papers > IT Management > Business Functions > Sales - Marketing

Sales - Marketing White Papers

Arbitrageurs in Segmented Markets

Overview This paper describes a system of autonomous software agents able to engage in bargaining in an electronic market. The introduction of arbitrageurs is shown to have a stabilizing effect on prices in segmented markets. This type of agent could be used in applications such as market-based control, electronic commerce and economic modeling. The paper describes the need for arbitrage in segmented markets and reports the results of simulating experiments with different market structures.

Further White Paper Details
Publisher	Hewlett Packard	File Format	HTML & PDF
Date Published	October 1997	Downloads	18
Format	White Papers
Topics	Sales - Marketing

Did you find this white paper useful? 3 out of 7 users found this white paper useful

A Day in a Low Carbon Life 2012

Publisher:
IBM

July 10th: Just MASH Marketing: The Customer Reference Mashup

Publisher:
Serena Software

AGA Linde Healthcare Transforms Sales and Service Processes With PeopleSoft Enterprise CRM

Publisher:
Oracle

Eight Strategies for First-rate Customer Service

Publisher:
Cisco Systems

Measured Thoughts: Kimberly-Clark

Publisher:
SAS Institute

Multimedia contact centres: The future of CRM?

It is likely to use a mixture of email management, web self-service and web-based live agent help to provide a similar or better experience than customers would get on the telephone. Your agents will be inundated with questions, the answers to...

Channel:
Comment & Analysis

Offshoring: Is it all it's cracked up to be?

In fact because the work is so repetitive even the Indian call centre industry is already starting to experience its own problems with agent retention and recruitment. Dee Roche of Transversal said in a statement: “We are finding that when call...

Channel:
IT Director

How call centres caught the teleworking bug

It's no surprise that call centres have been the breeding ground for the first large-scale planned experiments in flexible working. For example the pre-routing of the call can be handled in the IP cloud and passed directly to the appropriate agent...

Channel:
IT Director

Call centre crisis: waits up, staff morale and budgets down

That leaves a European agent with around £15,000 on average - but that's against the average African agent's pay packet, which comes in at around just £6,000. With outsourcing casting a shadow over job security, it's no wonder call centre agents...

Channel:
Skills & Careers

Small technology attracts big money

Researchers at IBM have already used carbon nanotubes as transistors in some chip experiments and used them to emit light in other tests. Nanotech 2004 provided a venue for various scientists, business executives and government officials to wax...

Channel:
LANs

Cruise line gets ship-shape with workforce management tool

This solution helps to engage and involve agents by giving them a better understanding of what they are doing and why. It also integrates with the company's Witness system, which records calls, to tailor training to the individual agent.

Virtualisation: Architectual Considerations and other Evaluation Criteria

In the past several years, server virtualisation technology has moved quickly and firmly into the IT mainstream. Of the many approaches to system virtualisation available in the market today, VMware's hypervisor architecture has gained the greatest market acceptance. This paper examines the architectural issues, solution support, and enterprise readiness required when deploying such a virtualisation solution.

Publisher:
EMC

Getting Started with Master Data Management

Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies defines master data, examines why it is needed, and explores methodologies for implementing master data management.

Publisher:
DataFlux

Optimising Storage with Global File Virtualisation

This white paper will provide an overview on how Rainfinity Global File Virtualisation virtualises unstructured data environments and moves data -including active, open files-without disruption to users or applications. Rainfinity is the only enterprise-class file virtualisation solution, and delivers complete NAS optimisation across geterogeneous environments, such as NAS, CAS, and file servers.

Publisher:
EMC

Also on silicon.com

Site Navigation:

Sales - Marketing White Papers

Arbitrageurs in Segmented Markets

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific