You are here: silicon.com > Resources > White Papers > Enterprise Applications > Enterprise Planning > Asset Management

Asset Management White Papers

Service Level Management Assessment and Planning

Overview This service will articulate, qualify, quantify, and document IT services to align to business customers/users requirements to allow IT to deliver consistent services that meet customer/end-user requirements. This service will design a Service Portfolio, develop detailed service descriptions for IT services, and develop Service Level Agreements (SLA) for major, mission-critical services that are well-defined, measurable, and in a negotiable state, that are documented in a Service Catalog.

Further White Paper Details
Publisher	RL Information Consulting LLC	File Format	PDF, requires Acrobat Rdr 5
Date Published	May 2002	Downloads	36
Format	White Papers
Topics	Asset Management

Did you find this white paper useful?

Finance Accounting Solutions Buyer's Guide

Publisher:
Inside ERP

Tags:
back-office

Sarbanes-Oxley: Saving Money With IT Change and Asset Management Controls

Publisher:
BMC Software

Improving Office Productivity: Shared Workspace, Meeting Rooms, Conference Rooms Software

Publisher:
EPAZZ, Inc.

Microsoft Dynamics GP Demo

Publisher:
Microsoft

Momentum Webcast: Charting Your Path on the SAM Maturity Model (Level 100)

Publisher:
Microsoft Tips

Tags:
asset management

Planet Online deal secures ISP foothold for Energis

Energis - which operates a high-speed UK network piggy-backed on the National Grid's power lines - said the acquisition adds to its portfolio of value-added Internet and intranet services, and delivers a substantial corporate customer base.

Channel:
Broadband & ISPs

Outsourcing body backs Jyra

The Network Outsourcing Association (NOA) has given its endorsement to Jyra's, Service Management Architecture, for outsourcing companies which want to offer end users high service level agreements (SLA).

Channel:
IT Director

The Bloor Perspective: 3Com's strategy switch, the language of European ecommerce, and ASPs - what end users think

In essence, DialogServer enables the definition of a "blueprint" of the corporate Web site that encompasses content and brand management plus customer relationship management and integration with the application portfolio.

Channel:
Comment & Analysis

The Bloor Perspective: XP upgrades, Palm versus Xerox, and the ASP graveyard

Most commentators are agreed that the latest release of the Microsoft Windows operating systems doesn't offer much. However, the natural product support cycle does indicate that we will all upgrade to XP faster than, perhaps, we would have guessed.

Channel:
Comment & Analysis

Ovum View: BT in pole position for wireless LAN

BT's announcement was reassuring because it is positioning WLAN as part of a wider integrated mobility services portfolio for UK business customers. It should be congratulated on its decisiveness, says Ovum senior analyst Richard Dineen, especially...

Channel:
Comment & Analysis

Tech failing to meet business expectations

Tech teams are failing to meet around a quarter of service level agreements (SLAs) made with other business departments in their organisation. Although four out of five (81 per cent) of businesses adopt formal SLAs, these are only met 74 per cent...

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

Also on silicon.com

Site Navigation:

Asset Management White Papers

Service Level Management Assessment and Planning

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific