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Third-Party Usage Profiling: a Model for Optimizing the Mass-Marketed Software Industry

Overview Industries such as telecomm and avionics have long had access to a perk that most other industries do not: accurate operational profiles. Most other industries are left hypothesizing about how they believe the majority of their users will interact with a particular software package. If these guesses are wrong, reliability predictions based on the guesses will likely be wrong as well. Further, estimates as to when testing should halt and product release occur are also likely to be inaccurate.

This paper presents a model that generates accurate operational pro.les for mass-marketed software. This is accomplished by tasking an organization (that is independent of the software publisher) to perform detailed usage profiling. To perform detailed usage profiling, we must also create a new definition for the term "operation profile", i.e., one which better reflects all external factors that can cause mass-marketed software to fail.

Further White Paper Details
Publisher	Cigital	File Format	PDF, requires Acrobat Rdr 5
Date Published	February 2000	Downloads	2
Format	White Papers
Topics	Software Engineering

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