Disaster Recovery White Papers

Dial 711 for 'Open' Emergency Communications

Overview Tranquility and routine were abruptly shattered on January 17 in the Japanese port city of Kobe, when an earthquake struck at dawn, killing more than five thousand people and leaving many more homeless. The dazed survivors, together with their families and public safety agencies, immediately faced an information problem. What was going on? How could help be organized? What was the fate of their loved ones? A few months later, we are able to assess how helpful modern communications and information technology was in producing answers to these questions. The experience of Kobe, as well as those of the less severe quakes of Los Angeles and San Francisco, are important for a world that is always at the edge of natural or manmade disaster.

Further White Paper Details
PublisherVirtual Institute of Information File FormatHTML
Date PublishedAugust 2003 Downloads5
FormatWhite Papers   
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