Ovum's technology perspective definition is "a set of specifications for packaging technology that allows functions of a software system to be published (WSDL), discovered (UDDI) and executed (SOAP) by other programs over the Internet, an intranet...
Companies' desire to retain control over mission-critical or complex IT projects as the economy slows is having an impact on outsourcing decisions, according to a recent survey. In a poll conducted by communications infrastructure specialist...
The bad news: we’re going to see vendor jostling at the highest level for some time and - you won’t be surprised here - the idea of the seamlessly connected extended enterprise won’t happen overnight, despite “good technology” such as XML, SOAP...
Vendors who will use this technology, especially the application suite vendors, and all enterprises must lobby Microsoft, IBM and the WS-CAF team to get their act together quickly to develop a single standard.
In turn, this would allow enterprises to analyse certain habits, such as spending patterns and product preferences, and then use this knowledge to offer additional products and services, thereby maintaining and (hopefully) enhancing revenue streams.
The mid-market is a hot spot for CRM vendors as many smaller companies are deploying software that used to be the preserve of larger enterprises. There is also greater acceptance of applications hosting as companies warm to outsourcing.
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