Telephony Systems - PBX White Papers
Telephony Billing
Overview
In telephony, billing involves gathering data for customer use and the provision of features, calculating costs, and invoicing for payment. The Federal Communications Commission (FCC's) deregulation of the telecommunications industry in 1996 has had, and will have, far-reaching effects for telecommunications service providers. Competition is leading to newer, more innovative services, which in turn puts more pressure on systems to provide and bill for these services.
Deregulation has also allowed companies to provide services beyond their standard line of business. Wireline, wireless, and long-distance companies are now permitted to provide the same services as their competitors and venture into other business areas. This freedom to market multiple services across multiple market segments will create business opportunities that are much more challenging to support and operate. Many of the current service-support systems, including billing systems, were designed for the regulated business environment and do not accommodate these expanded markets.
| Publisher | International Engineering Consortium | File Format | HTML & PDF |
|---|---|---|---|
| Date Published | August 2003 | Downloads | 4 |
| Format | White Papers | ||
| Topics | |||
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