Customer Support Services White Papers
The Who, What, and Why of Convergent Billing
Overview Carriers know that billing is where the rubber meets the road. Service turn-up and delivery mean nothing if customer payment cannot take place. Billing sounds so simple: send an invoice, collect payment. In reality, considerable network infrastructure and systems integration is required to deploy an effective billing operations support system. Take a quick look at billing systems today, and one word keeps popping up: convergence. What is convergent billing? Why do competitive local exchange carriers (CLECs) need it? And who can CLECs turn to for convergent billing solutions?
| Publisher | internet.com | File Format | HTML |
|---|---|---|---|
| Date Published | January 2004 | Downloads | 2 |
| Format | White Papers | ||
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