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Realizing Return on Opportunity™ from Business Service Management

Overview This Hurwitz Group white paper discusses the driving forces behind Business Service Management — and how companies can realize Return on Opportunity (ROO) from Business Service Management solutions. Hurwitz's ROO methodology helps companies define and quantify the top-line benefits from deploying applications or technologies. This paper also includes an examination of formula.

Further White Paper Details
Publisher	Managed Objects	File Format	PDF, requires Acrobat Rdr 5
Date Published	August 2003	Downloads	87
Format	White Papers
Topics	Procurement - Purchasing

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