Online Banking White Papers

Internet-based Online Support Service Becomes a Rockwell Software Reality

Overview When software troubles pop up, many software users find themselves searching for technical support from vendors, distributors and others. While face-to-face and phone support are still common, users are finding that not every problem requires this level of support. Many issues today can be resolved simply by looking to the Internet, which gives users the answers they need, whenever they need them.Rockwell Software has introduced a new set of Internet-based support services available on the web site that include an online Knowledge Base, the ability to download product updates and access to online technical support. These services provide customers with convenient access and around-the-clock availability from anywhere in the world.

Further White Paper Details
PublisherRockwell Software File FormatPDF, requires Acrobat Rdr 5
Date PublishedJune 1998
FormatWhite Papers   
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