Overview
The ability to establish strong relationships with customers is critical to success. This is especially true for e-Business where the difference between a satisfied customer and a former customer can be literally, just a click of a button. Today, businesses around the world are searching for innovative solutions that will help keep customers satisfied and coming back to them for service, support and future offerings. Managing your customer relationships starts with Applix iEnterprise a suite of solutions that manages, organizes and facilitates all customer interactions. By integrating all aspects of an organization’s customer-related activities, iEnterprise enables you to convert more prospects into customers and provide them with superior products and services. With iEnterprise, businesses can quickly establish customer-facing e-services such as one-to-one marketing, interactive selling and Web self-service portals. Used as the architecture framework, iEnterprise becomes a collaborative channel of communications to integrate all processes within the Customer Relationship Management (iCRM) structure putting the customer at the heart of your business.
In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?
ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.
In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.
This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.
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