IBM's European sales force has been labelled as the culprit for the one major negative in the company's latest financial performance. The company's announcement of its second quarter results on Monday mentioned its midrange series, the AS/400, just...
There will be a lot of demand for this product, but it needs to be more than a generic sales force automation tool. Integration with the other packages - Solomon, Axapta and Navision - will come in later releases.
These features came out of IBM's autonomic computing initiative, which is aimed at reducing the amount of manual labour needed to administer networks. We are educating the field sales force and talking to the industry experts and getting ready for...
This is great in terms of improving automation, and the routing of information. On the other hand, ad hoc, unstructured collaboration can dramatically improve personal productivity, reducing the time spent searching for information or chasing answers.
Banks will up their spending on technology as a result of the European payments directive which is soon to come into force. Rachel Hunt, programme manager of the analyst's European banking service, said in a statement: "Sepa is forcing many banks...
From studying several leading-edge companies and helping dozens of others improve their IT organisations, the answer is a structure that captures the benefits of both centralisation and decentralisation but does not force management to choose one...