VoIP - IP Telephony White Papers
IP Telephony Paving the Way for Enhanced Services
Overview Due to regulatory conditions in today’s market, local toll bypass is the key driver behind IP telephony for service providers and customers alike. But IP telephony enables more than just the potential for cost reduction. The shift away from reliance on the public switched telephone network (PSTN) for voice services opens up new opportunities for enhanced service offerings. This paper examines four emerging services that could spearhead the widespread deployment of IP telephony services: unified messaging, Web-based call centers, Internet "call waiting," and voice virtual private networks (VPNs).
| Publisher | 3Com | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | May 1999 | Downloads | 6 |
| Format | White Papers | ||
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