CRM White Papers
A turning point for CRM - where next for the customer-focused business?
Overview Implementing effective CRM strategies has become crucial to the survival of an organisation. But achieving CRM goals can still be difficult. What is certain, though, is that a pragmatic approach to CRM using technology as an enabler, rather than the driver, can deliver significant results.
| Publisher | BT | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | April 2004 | Downloads | 7730 |
| Format | White Papers | ||
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White Paper RSSThe Business of Online Support: Achieving Your Competitive Support Advantage
DownloadToday's enterprises are increasingly turning to real-time, Web-enabled technology as the primary means to reduce support costs and increase customer satisfaction. This white paper explores how the optimum Web support...
Sage 1000 - Breakdown The Barriers To Business
If your organisation has separate systems for CRM, SCM and ERP, accounting and so on, then there is a higher likelihood of there been barriers in the way information flows....
Sage 1000 - Business On The Move
A mobile workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. This paper examines why mobilisation strategies should be integrated as...
Sage 1000 Assembling The Jigsaw - Realising the value of data
The ability to manage data is becoming increasingly key to a company's ability to compete effectively in today's ever more competitive business environment. The following paper outlines some of the...
Comergent versus Build? The Value of the Comergent eBusiness System
Comergent versus Build? The Value of the Comergent eBusiness System
