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Case Study
NICE Systems Case Study: Cendant Corporation

Tags: scheduling, contact, agents, customer service

07/08/07
NICE Systems

White Paper
Part One of Two: Skills Based Routing Benefits and Challenges
75% found useful
13/06/06
NICE Systems

White Paper
A Guide to Buying Inbound Call Center Technology
50% found useful
24/06/04
NICE Systems

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