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Title

User rating

Date added

Company

Tuning and Deep Diagnostics for J2EE

Tags: j2ee, tool, diagnostics, roi

15/09/04

Improving Operational Efficiency Through End-User Management

Tags: infrastructure management, customer satisfaction, monitor, perspective

36% found useful

01/08/04

Managed Services for Application Management

Tags: software engineering, levels, service levels, service level management

25% found useful

01/08/04

Optimizing Business Availability

Tags: it reliability, manages, learn, end user

67% found useful

01/08/04

BenefitPoint Uses Mercury to Keep Web Applications Healthy and Enforce SLAs

Tags: service level management, insurance, provider, health

30/11/99

Improving System Performance for Siebel in the Enterprise

Tags: it reliability, optimal, siebel, investments

75% found useful

30/11/99

Optimizing IT: Navitaire and Mercury

Tags: monitoring systems, monitoring, functions, led

30/11/99

Optimizing IT: Peopleclick and Mercury

Tags: service level management, workforce, mercury, centric

30/11/99

Optimizing IT: Smartmoney.com and Mercury

Tags: sla, monitors, mercury, patterns

30/11/99

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