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TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)

Tags: customer support services, customer relationship management, guide, resource guide

18/07/08
Inside CRM

TechRepublic Resource Guide: How well are you meeting your customers needs?

Tags: call center - contact, guide, resource guide, survey

50% found useful
18/07/08
Inside CRM

TechRepublic Resource Pack: Taking Another Look at CRM

Tags: customer support services, papers, pack, sponsor

18/07/08
Inside CRM

Webcast
July 10th: Just MASH Marketing: The Customer Reference Mashup

Tags: customer support services, reference, serena, mashup

44% found useful
10/07/08
Serena Software

Case Study
AGA Linde Healthcare Transforms Sales and Service Processes With PeopleSoft Enterprise CRM

Tags: sales - marketing, healthcare, linde, gas

53% found useful
09/07/08
Oracle

Eight Strategies for First-rate Customer Service

Tags: customer support services, trouble, retain, face

50% found useful
10/06/08
Cisco Systems

Ten Tips for Making Your Business More Efficient

Tags: crm software, customer satisfaction, satisfaction, medium

50% found useful
10/06/08
Cisco Systems

Case Study
Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service

Tags: crm software, crm, dynamics, robust

50% found useful
05/06/08
Microsoft

Case Study
Sunglasses Manufacturer Boosts Sales 29 Percent, Aids Dealer Growth With CRM Software

Tags: crm software

50% found useful
22/05/08
Microsoft

White Paper
Sales Force Automation Comparison Guide

Tags: crm software, guide, automation, sfa

50% found useful
15/05/08
Inside CRM

White Paper
On-Premise CRM Comparison Guide

Tags: crm software, guide, vendors, inside crm

42% found useful
14/05/08
Inside CRM

Case Study
Microsoft Solution Helps Nielsen Company Track Business More Effectively

Tags: knowledge and data management

50% found useful
06/05/08
Microsoft

Case Study
Junk Removal Service Finds Gold With Microsoft Dynamics CRM Online

Tags: crm software

33% found useful
02/05/08
Microsoft

Case Study
Amazing Global Improves Operational Efficiency and Business Performance With CRM Solution

Tags: crm software

50% found useful
01/05/08
Oracle

Case Study
Franchise Grows 35 Percent in 5 Months With Custom Solution Designed by IT Firm

Tags: application servers

33% found useful
01/05/08
Microsoft

Case Study
Helsingin Sanomat Maximizes Advertising Revenue With Improved Customer Service and Marketing

Tags: customer support services

50% found useful
01/05/08
Oracle

Case Study
Lesite.tv Improved Marketing Campaign Success and Increased Sales Productivity While Controlling Costs

Tags: customer support services

50% found useful
01/05/08
Oracle

Case Study
Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study

Tags: customer support services

47% found useful
01/05/08
Microsoft

Case Study
ProCurve Networking by HP Connects Sales Teams for Greater Efficiency

Tags: customer support services

50% found useful
01/05/08
Microsoft

Webcast
TechNet Webcast: Windows Mobile Series: Microsoft Dynamics CRM Mobility and Windows Mobile (Level 300)

Tags: crm software

63% found useful
23/04/08
Microsoft Tips

Case Study
Russian Business Network Strengthens Customer Relationships With Management

Tags: customer support services

50% found useful
22/04/08
Microsoft

Case Study
CRM Solution's Superior Workflows, Multi-Tenancy Create Stronger Customer Service

Tags: customer support services

50% found useful
21/04/08
Microsoft

Case Study
Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction

Tags: customer support services

50% found useful
18/04/08
Microsoft

Case Study
Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent

Tags: crm software

33% found useful
18/04/08
Microsoft

Case Study
Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities

Tags: crm software

50% found useful
18/04/08
Microsoft

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