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White Paper
Business Activity Monitoring (BAM): Smart Decisions with Real-Time Visibility

Tags: decision support - dw front end, business activity monitoring, business operations, agility

43% found useful
24/07/08
IBM

White Paper
IBM Smart SOA Tutorial

Tags: infrastructure management, agility, soa, adoption

56% found useful
24/07/08
IBM

White Paper
Achieving a Cultural Revolution

Tags: sla, care, service delivery, concept

23/07/08
ITILPeople.com

Webcast
Live Webcast: Simplified Management with IT Automation

Tags: monitoring systems, automation, techrepublic, management tasks

58% found useful
25/06/08
Kaseya

White Paper
Software Quality Management for SOA: Enterprise quality managers take the helm

Tags: software project management, selecting, soa, program

65% found useful
06/06/08
Hewlett-Packard (HP)

White Paper
Sterling Insurance: Cuts Quote Time by 90 Per Cent

Tags: infrastructure management, citrix presentation server, hosted, citrix

46% found useful
04/06/08
Microsoft

Case Study
CGI Group Inc. Turns to BMC Application Problem Resolution to Improve Customer Satisfaction for Top Telecommunications Client

Tags: service level management

01/06/08
BMC Software

Case Study
Winn-Dixie Gets Groceries to Customers Faster by Enhancing Workload Automation and Systems Monitoring

Tags: groupware - workflow

61% found useful
17/04/08
CA (Computer Associates)

White Paper
Building the Virtualized Enterprise with VMware Infrastructure

Tags: network disaster recovery, virtualization, networking, paper explains

44% found useful
01/04/08
Vmware

White Paper
Governance: The CIO's--and the Board's--Business

Tags: legal, governance, investments, discover

65% found useful
01/04/08
Compuware

Case Study
Canon Ensures Continuous and Consistent Customer Services With Simplified IT Management

Tags: service level management

44% found useful
27/03/08
CA (Computer Associates)

Webcast
How Managed Services has Changed Remote Infrastructure Management

Tags: infrastructure management, event, itc, infotech

31% found useful
26/03/08
ITC Infotech

White Paper
The role of integrated requirements management in software delivery

Tags: infrastructure management, play, sourcing, continuously

68% found useful
07/03/08
IBM

Case Study
BMC Remedy IT Service Management Suite Rings in Service Improvements

Tags: service level management

33% found useful
01/03/08
BMC Software

White Paper
Destination Virtualization: Ride the fast track to IT virtualization without getting derailed

Tags: infrastructure management, virtualization, components, expanding

50% found useful
01/03/08
PC Connection

White Paper
The Instantly Responsive Enterprise: The Marriage of BPM and CEP

Tags: service level management

44% found useful
01/03/08
BEA Systems

Case Study
Vodafone Turns to the BMC Remedy IT Service Management Suite to Streamline Its Service Support Infrastructure

Tags: service level management

50% found useful
01/03/08
BMC Software

White Paper
IT2020: The New Performance Management Paradigm

Tags: infrastructure management, business results, domain, administrators

67% found useful
15/02/08
ASG Software Solutions

White Paper
More Effective Business Service Management with a MetaCMDB

Tags: infrastructure management, levels, service management, supports

57% found useful
15/02/08
ASG Software Solutions

White Paper
Whitepaper: Forrester on the benefits of IBM's PowerVM

Tags: infrastructure management

60% found useful
05/02/08
IBM

Webcast
Free On-Demand Webcast: Choosing an OTDR for your Enterprise Fiber Optic Testing

Tags: optical networking

69% found useful
01/02/08
Fluke Networks

Webcast
Increase First Contact Resolution: The Key to Superior Support

Tags: help desk

50% found useful
01/02/08
Citrix Online

Case Study
Information Services Company Meets Critical Publishing Deadlines by Optimizing Its IT Services

Tags: service level management

57% found useful
01/02/08
CA (Computer Associates)

Case Study
KLIKON Boosts Competitive Advantage and Customer Service Offerings With Advanced Network Management

Tags: voip - ip telephony

50% found useful
01/02/08
CA (Computer Associates)

White Paper
The Emergence of a Software Centric Communications Model: Service Implications and Opportunities

Tags: voip - ip telephony

69% found useful
01/02/08
Avaya

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