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Case Study
Bathroom Retailer Supports Online Sales With New Phone Infrastructure

Tags: voip - ip telephony

50% found useful
22/04/08
Nortel Networks

Webcast
TechNet Webcast: Speech Recognition and Grammar Generation in Unified Messaging for Exchange Server 2007 (Level 300)

Tags: application servers

50% found useful
18/04/08
Microsoft Tips

Case Study
UK Airport Handles More Calls With Self-Service Automation Through IVR

Tags: application servers

33% found useful
18/12/07
Nortel Networks

White Paper
About Speech Recognition

Tags: voice recognition

33% found useful
01/12/07
Microsoft Tips

White Paper
Things You Can Do and Say With Speech Recognition

Tags: voice recognition

64% found useful
01/12/07
Microsoft Tips

White Paper
Troubleshoot Speech Recognition

Tags: voice recognition

67% found useful
01/12/07
Microsoft Tips

White Paper
Use Speech Recognition

Tags: voice recognition

44% found useful
01/12/07
Microsoft Tips

White Paper
Using Speech Recognition With Different Languages in Office

Tags: voice recognition

56% found useful
01/12/07
Microsoft Tips

Case Study
Avaya Case Study: Sarcon Construction

Tags: voice mail

50% found useful
01/11/07
Avaya

Case Study
Converged Services Support Growth Objectives in Latin America

Tags: application servers

67% found useful
01/11/07
BEA Systems

Case Study
Leading Mobile Operator Revolutionises Customer Services With IVR

Tags: voice recognition

33% found useful
01/11/07
Nortel Networks

Webcast
MSDN Webcast: Introducing Communications Server 2007 Speech Server (Part 1 of 4): Speech Server Overview (Level 100)

Tags: application servers, speech, language, communications server

50% found useful
05/10/07
Microsoft

Case Study
Avaya Case Study: VOXCOM Security Systems

Tags: communications software

67% found useful
01/09/07
Avaya

Webcast
MSDN Webcast: Introducing Communications Server 2007 Speech Server (Part 3 of 4): Debugging and Reporting (Level 100)

Tags: application servers, speech, speech server, reporting

28/08/07
Microsoft

Case Study
Avaya Case Study: Midwestern Hospitals and Clinics

Tags: communications software

50% found useful
01/07/07
Avaya

Case Study
Avaya Case Study: arvato services

Tags: voip - ip telephony

50% found useful
01/07/07
Avaya

Case Study
Bank Leumi Reduces Costs and Improves Customer Service With Genesys Software and IBM

Tags: customer support services

50% found useful
01/07/07
IBM

Webcast
MSDN Webcast: Building Production Speech Applications for Non-Speech Experts (Level 300)

Tags: voice recognition, speech, microsoft visual c#, person

50% found useful
22/06/07
Microsoft

Case Study
Avaya Case Study: T-Com Croatia

Tags: communications software, contact, centers, croatia

67% found useful
08/05/07
Avaya

Case Study
Avaya Case Study: The Homeserve Group

Tags: application servers, avaya, contact, avaya communication manager

50% found useful
08/05/07
Avaya

Case Study
Avaya Case Study: Tiger Direct

Tags: voip - ip telephony, customer service, locations, agents

60% found useful
08/05/07
Avaya

Case Study
Russian Cellular Leader, VimpelCom, Counts on Avaya Contact Center Solution to Deliver Superior Customer Service

Tags: communications software, self, cellular, routing

75% found useful
08/05/07
Avaya

Case Study
Technology Company Increases Help Desk Productivity With Avaya Interactive Response and Gold Systems Web Administration Program

Tags: help desk, interactive, response, america

20% found useful
08/05/07
Avaya

Case Study
Telecommunications Operator Unifies User Interfaces With Avaya Interactive Response (IR) and RSI's OneManage Tool

Tags: communications software, operator, sites, speech

67% found useful
08/05/07
Avaya

Case Study
Utility Company Manages Distributed System With Avaya Interactive Response (IR) and RSI's Remote Administration Tool

Tags: xml, interactive, response, avaya

86% found useful
08/05/07
Avaya

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