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White Paper
Accelerating Enterprise Data Governance Part 1
In the first of this series of three white papers, Mike Ferguson of Intelligent Business Strategies defines what data governance is and then looks at the requirements that need to...

Tags: knowledge and data management, data services, guarantee, implemented

70% found useful
09/05/08

White Paper
Data Governance for Master Data Management and Beyond
There is growing interest on behalf of both data management professionals and senior business managers to understand the motivations, mechanics, and benefits of instituting data governance within an organization. This...

Tags: knowledge and data management, david, compliance, regulatory compliance

52% found useful
09/05/08

White Paper
Getting Started with Master Data Management
Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies...

Tags: knowledge and data management, trusted, aims, methodologies

68% found useful
09/05/08

White Paper
Five Steps to More Valuable Enterprise Data
Companies worldwide struggle with inconsistent, inaccurate or unreliable data - and often don't know how to build more useful corporate information. This white paper examines a five-step method for...

Tags: knowledge and data management, data quality, paper examines, fix

0% found useful
12/03/08

White Paper
The new information agenda:Do you have one?
The lack of trusted information — information that is accurate, timely and relevant— is on the minds of CEOs and senior executives around the world. a paradigm shift from siloed...

Tags: infrastructure management

50% found useful
09/11/09

White Paper
MSC Industrial Direct- customer case study
"Following a company merger, MSC Industrial Direct Co. found that duplicate customer records were disrupting the business workflow and causing sales compensation issues. MSC Industrial Direct Co. implemented the Pitney Bowes Business...

Tags: knowledge and data management

67% found useful
08/09/09

White Paper
Turning customer interaction into profitable relationships
Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

Tags: crm software

79% found useful
08/09/09

White Paper
Customer Data Quality Platform from Pitney Bowes Business Insight - a Butler Group Technology Audit report
Pitney Bowes Customer Data Quality Platform (CDQP) is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring, and enriching the data with...

Tags: data mining - analysis

75% found useful
24/08/09

White Paper
Data Quality Considerations for a Master Data Management Structure
Companies acquiring companies. Human Resources sharing information with Finance. Businesses spanning multiple countries. What do all of these scenarios have in common? The sharing of data. What is the critical...

Tags: data mining - analysis

57% found useful
24/08/09

White Paper
Mentor Graphics- customer case study
Mentor Graphics sought to find a way to improve the quality of its customer data and more efficiently utilize this information to better target leads. However, with a number of disparate databases in...

Tags: knowledge and data management

24/08/09

White Paper
Customer Centricity, Master Data and the "360-Degree View"
When reviewing the popular literature on customer data integration and master data management, a frequently recurring business driver is the ability to establish a "360-degree view of the customer." This...

Tags: knowledge and data management, driver, data management, master

65% found useful
12/08/09

White Paper
Improving the Accuracy of Spend Analysis through Data Quality
Organisations can spend as much as 60 percent of revenue to acquire the goods and services necessary to conduct business. Procurement professionals are being asked to reduce the organisation's overall...

Tags: knowledge and data management, data quality, revenue, difficulties

51% found useful
30/04/09

White Paper
The ROI of Data Governance: Seven Ways Your Data Governance Program Can Help Save You Money
In difficult economic climates, responsible leaders look for opportunities to contain costs. Data governance programs are well positioned to assist in these efforts. This white paper from Gwen Thomas of...

Tags: knowledge and data management, programs, return, outlines

82% found useful
30/04/09

White Paper
Observing Data Quality Service Level Agreements
This white paper by David Loshin from Knowledge Integrity examines how to measure data quality and what to do when the data does not meet the level of acceptability. When...

Tags: database management, data quality, service level agreement, david

56% found useful
16/01/09

White Paper
Populating a Data Quality Scorecard with Relevant Metrics
Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement...

Tags: database applications, data quality, david, fixing

44% found useful
16/01/09

White Paper
Building a Data Quality Scorecard for Operational Data Governance
" Operational data governance is the manifestation of the processes and protocols necessary to ensure that an acceptable level of confidence in the data effectively satisfies the organization's business needs....

Tags: knowledge and data management

26% found useful
09/10/08



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