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10+ common questions about SQL Server data types

Tags: help desk, data types, questions, entry

15/05/08
Susan Harkins

White Paper
ITIL v2 to v3 - is it worth it?

Tags: help desk, itil, suited, maturity

0% found useful
05/03/08
Axios Systems

White Paper
Best Practices for At-Home Agents

Tags: help desk

50% found useful
01/02/08
Avaya

Remote Support has never been so easy! Try WebEx free today!

Tags: help desk

67% found useful
01/01/08
WebEx Communications

Webcast
HP ITSM Race to Results Simulation: Fun Way to Learn About ITIL V3 (Long)

Tags: itil

50% found useful
01/12/07
Hewlett-Packard (HP)

Webcast
Improving First Call Resolution

Tags: help desk, desk, self, end user

50% found useful
28/11/07
SupportSoft

Webcast
Microsoft Webcast: Managing a Global Internal Helpdesk With Outsourcing and Call-Avoidance Techniques (Level 100)

Tags: help desk

50% found useful
19/11/07
Microsoft

White Paper
Nucleus Research: ROI Measurements for Remote Support

Tags: help desk, productivity, nucleus research, computers

75% found useful
10/10/07
WebEx Communications

White Paper
Profitable Strategies for Optimizing Help Desk Operations

Tags: help desk

60% found useful
01/10/07
SupportSoft

Case Study
Deloitte Outsourcing Uses mySAP CRM to Provide High-Quality Services Through Its Help Desk

Tags: help desk, mysap, crm, desk

50% found useful
28/09/07
SAP

Case Study
Automation Technology Leader Uses SAP Solution Manager to Help Support 20,000 SAP Users Across 85 Systems Worldwide

Tags: help desk, sap, abb, sap solution manager

80% found useful
14/09/07
SAP

Case Study
Countrywide Financial Corporation Improves Service Desk Productivity With BMC Remedy Help Desk

Tags: help desk, desk, flexibility, support staff

25% found useful
14/09/07
BMC Software

Case Study
GIE Informatique Arpege Uses BMC Remedy Solutions to Unify and Centralize Support Services for Enhanced Performance and Improved Quality of Service

Tags: help desk, infrastructure library, management services, unifying

75% found useful
14/09/07
BMC Software

Case Study
NCR Saves Time With BMC Remedy

Tags: help desk, continuous, bmc, money

50% found useful
14/09/07
BMC Software

Case Study
R+V Versicherung Creates Integrated Service Desk Solution Around BMC Remedy

Tags: help desk, tracking, action, germany

40% found useful
14/09/07
BMC Software

Case Study
SAP Solution Manager Enables Major Insurance Provider to Create Streamlined Support Processes

Tags: help desk, sap, tool, sap netweaver

100% found useful
14/09/07
SAP

Case Study
Siemens Business Services Improves Service and Satisfaction With BMC Remedy

Tags: help desk, custom, desk, resolution

50% found useful
14/09/07
BMC Software

Case Study
Travel and Transport Increases Efficiencies and Productivity With BMC Software

Tags: help desk, transport, desk, suite

50% found useful
14/09/07
BMC Software

Case Study
Seur Geopost Standardizes Its Customer Service Processes With BMC Service Desk Express

Tags: help desk, transport, identified, reliability

67% found useful
13/09/07
BMC Software

Case Study
DealerTrack Keeps Auto Dealers and Lenders Connected With the Help of Business Service Management Solutions From BMC Software

Tags: help desk, bmc, service management, streamline

33% found useful
13/09/07
BMC Software

Case Study
The University of Canterbury Is Implementing the Information Technology Infrastructure Library With the Help of BMC Service Desk Express Suite

Tags: help desk, desk, canterbury, satisfaction

50% found useful
13/09/07
BMC Software

White Paper
Help Desk Renaissance: A New Understanding of the Importance of Technical Support Services

Tags: help desk

0% found useful
08/09/07
Mt. Hood Community College

White Paper
Enabling Business and IT Integration: ITIL v3 and Compuware's IT Service Management Solution

Tags: sla

100% found useful
01/09/07
Compuware

Webcast
Momentum Webcast: Determining the Value of Software Assurance Renewal for Your Organization (Level 100)

Tags: sla, assurance, software assurance, renewing

100% found useful
28/08/07
Microsoft

White Paper
Productivity Gains from Making Remote Support Virtual

Tags: help desk

75% found useful
13/08/07
Bomgar

845  Results Results per page
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In White Papers
Help Desk
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